terms

Terms and Conditions
Welcome to the Corset Rouge Terms and Conditions page.  We realise that it's a fair bit to read, but all of it is very important.  The terms that we have in place are to protect both ourselves and our customers.  By placing an order with us, you are entering into a contract with us that is governed by our Terms.  If you have any questions about anything you see here, please feel free to contact us - we are always happy to answer any questions that you may have.  Our terms and conditions do not affect your statutory rights.

General
Items for purchase on this website are stock sizing unless you have ordered a custom corset.  We may have your exact order in stock, but in most cases your corset will have to be fabricated on order.  Our current turn around time is five to nine weeks.  If you require your corset immediately, we do offer a rush service at an additional charge.  Please contact us prior to ordering.  Our rates are as follows:

    * 4 weeks - addional £50
    * 3 weeks - additional £100
    * 2 weeks - additional £150
    * 1 week - double cost of corset

Delivery
Delivery to mainland United Kingdom is £7.00,  Europe is £10.00 and both United States and Worldwide delivery is £20.00.  Corset Rouge will only send items first class 'signed for delivery'.  We accept no responsibility for items sent to addresses other than the card holders address or P.O. boxes.  Please note that your country may apply a customs charge to your package.

Ordering
All prices are in UK pounds sterling. When placing your order via PayPal, please select your currency as GBP.

Payment
We accept online orders via PayPal.  We also accept payment by cheque.  Please email us prior to ordering.

Refunds and Returns
Please read carefully.  Due to the intimate nature of our product, our items ARE NOT refundable.  If you are uncertain about your size or fall between our sizing, please contact us prior to ordering, and we will be happy to help you.

Corset Rouge accept returns on an individual basis dependant on the reason of the return.  DO NOT return items before contacting us first.  All customers must ensure that their return contains their name, address, order number and a short note detailing the reason for the return.  Returns are accepted at the discretion of Corset Rouge.  To reiterate, our corsets are NOT refundable.
        
When returning an item, non-European Union customers must ensure that their return parcel is clearly marked RETURN.  If this is not done, Customs and Excise duty will be administered to the package.  If this occurs, Corset Rouge reserves the right to refuse the item or charge the sender the full cost of the customs fee.  Corset Rouge reserve the right to cancel or delay any order without being liable for any loss or damage if the supply of the merchandise is prevented or delayed due to circumstances beyond our control.

Cancellations
If you decide that you would like to cancel your purchase, you must do so within 24 hours of ordering.  Before the cancellation is finalised, you will receive a confirmation email and reference number from us.  All orders that are cancelled are subject to a £20 administration fee.  Custom orders cannot be cancelled once the order has been confirmed and paid for - please be certain of your order before you place it.  Under no circumstances are goods available, 'on approval'.  Again, please be sure of your order.

Your Privacy
At Corset Rouge, we take your privacy seriously.  We do not pass information to third parties other than financial insitutions when processing orders or law enforcement/collection agencies in the event of fraud.

Copyright
All rights reserved.  The content of this site in its entirety is the copyright of Corset Rouge or the respective individual dependant on the item in question.  If you would like to use our images, please ask us.  We are happy to provide images on request.   We will persue individuals or organisations who illegally reproduce our images or site content in all cases.

Questions?  Suggestions?  By all means, drop us an email!